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  • #31
    I have installed 5 buildings in row ..That is increasing employment as well as population..But leaderboard is working...My score increase only when I installed nay tree (community section) only. I am attaching 2 screenshots...I first one there is no building...Than my score is 39040....And when I install 3 buildings...Still my score is same.

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    • #32
      Since new upgrade can no longer play the game, was excited to see new island but game keeps crashing, also I thought the love hearts problem would be fixed in upgrade but mine still says zero

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      • Cosmo7760
        Cosmo7760 commented
        Editing a comment
        I had the crash problem once after a CI5 update. A day or two later I got a device update for my phone. After the device update my game crash problem went away. Check the device you play on for any updates, this may or may not fix your problem.

      • Cosmo7760
        Cosmo7760 commented
        Editing a comment
        By the way, I saw your island on the leaderboard yesterday and gave you a heart. Just looked again now and you are showing 18 hearts.

    • #33
      Thanks Cosmo7760 I will try that, and thanks for the heart

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      • #34
        I am still having issues with mine crashing - I have tried forcing game to stop and relaunching but did not work

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        • #35
          I have paid to "level up" (plus incl the extras) 3 different times and each time I would get the extras, ie. extra gold bars, etc. but I have not exactly LEVELED UP like I was supposed to. I would only go up 1 level. The first time, I was at level 89, I was supposed to go up by 4 levels and only went up to 90. I did report it, the bug or whatever, could not be found, so I was given an extra 100 gold bars. Ok. The next time it happened I was at level, and was to level up 5 levels, I only leveled up to 91.
          Now another problem I'm having, today, I went to upgrade a couple homes on Idyllic Isle, which the upgrade should have taken no more than say an hour. I exited the game and when I went back to it I now have to wait 50 HOURS?!! These are small homes that I'm upgrading not mansions.

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          • #36
            Hello all...a problem this evening. For about the last 3 hours my commercial buildings haven't produced any money. I have 3 islands and everything is at a standstill other than the cars/people giving keys/stars/cash.

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            • #37
              Keys are not exchanging after watching ad video. The building simply goes into wait mode with the widget turning above. The problem began yesterday. ( There are new video ads.)

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              • #38
                Originally posted by CarolinaGirl90924 View Post
                Keys are not exchanging after watching ad video. The building simply goes into wait mode with the widget turning above. The problem began yesterday. ( There are new video ads.)
                I had this happen twice today. Very annoying.

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                • #39
                  I'm relatively new to the game, and on my first island I have noticed this very strange behavior. I purchased a "water purification plant" and placed it in the water. Had no problems until I began developing other islands. Now, whenever I leave my beginning island and travel to others to develop them, when I come back my happiness level is down under 70%.

                  That's not the weirdest part though. To get the happiness level back up, I click and hold the water purification plant like I'm going to move it, then click the green check mark. My happiness level goes up a few percent. I do it again. It goes up a little more. Repeat several times, and it will keep going up and up.

                  I guess it doesn't hurt anything, but it's sure annoying to have to keep doing that in order to travel around to my islands. Can you tell me how to fix it please?

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