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  • #76
    Today the whole day the game starts to load and immediately crashes. What happened? Fix the bug!

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    • N1kk1m
      N1kk1m commented
      Editing a comment
      Same here. Can’t even get onto the app as it lasts 30 seconds then the app closes. So annoying!!

  • #77
    Can anyone please tell me, why am I still playing version 1.8.7 at level 100 with almost 30,000 people? How come some players are talking about version 1.10.1 and 8 islands? Update: today, I figured it out. Now I am playing version 1.10.2. Crashing problem every 2 minutes is solved. Hopefully it stays like this.

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    • #78
      The level up bar is working again BUT....now the game crashes at startup. Started crashing yesterday.

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      • #79
        I cannot play the game at all now. It took me about 7 tries to get into the game this morning. It would load part of the way, the screen would freeze, and then it would give me a very kind apology and tell me the developers would be notified. I played a short while when I finally got in. This afternoon, I can't get in at all. I've restarted, closed all other running programs, etc. No joy.

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        • #80
          I can not play the game either since yesterday on my laptop. It keeps crashing.

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          • #81
            I still CANNOT LEVEL UP even with the new update of 1.11.1
            I emailed my issue using the CI-5 email address and they responded telling me that this new update has resolved the issue for everyone...except me? Has this update fixed everything for everyone or are people still having problems? I also can ONLY play OFFLINE. If I play while wifi is on, the game crashes.
            My problems were NOT fixed with this new update 1.11.1

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            • AeryckStormborn
              AeryckStormborn commented
              Editing a comment
              I had the me issue for several days past the update, but it began working again yesterday. Not sure if any hot patch was released, but it did finally resolve for me.

          • #82
            Is this normal?
            Attached Files

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            • #83
              Can't get the free treasure chest it won't open, can't get free keys for the treasure chests either I can only save up my gold and silver keys to buy the other treasure chests. I play on my computer so can't buy gift cards to use in the game. .. Please fix!

              It worked yesterday and once this morning then stopped
              Attached Files

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              • #84

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                • #85
                  Did the same thing today.... it worked great this morning, the countdown timer for the free chest worked now it stopped and I was supposed to claim my 2nd free chest of the day about 15 minutes ago.

                  Can't play video to get it or play videos to get free keys..

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                  • #86
                    My only working islands are the first and second one. The other three islands I've unlocked allow me to get additional territory and construct buildings, but they do not register as increasing population, workers, or happiness. I really enjoy the game, but this error greatly limits my ability to expand. Thank you for your time. In game username is AeryckStormborn and my referral code is 76kvyi1.

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                    • #87
                      Cannot open the app. Lasts around 30 seconds then the app closes. What can I do to fix this?? It’s so frustrating!!!

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                      • #88
                        Game crashing on start up again! Any idea when it will be fixed. Or should I just delete

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                        • #89
                          Cannot seem to access anything to purchase, houses, commercial property etc, except for the first page. It won’t scroll at all.
                          I am a new player using an iPad Pro.
                          Attached Files
                          Last edited by Mortisha2001; 21st July 2019, 21:56. Reason: Added attached screenshotb

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                          • #90
                            It was fun while it lasted app hasn’t been working for about 4 days now so I guess that’s it. Pretty angry to say I’ve spent real money on this game, i guess you learn from your mistakes.

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