Closing this forum

Dear Sparkling Society Fans,

We are very grateful for all your contributions and would like to thank you for all your feedback and great ideas on our forum. However, on June 1st 2020 we will stop facilitating this forum.

We are constantly working on improving the quality and experience of our games, and we have found that the forum hasn't been of value for this purpose. Because of this we've had to make the difficult decision to close it down.
For us focus is what counts, and what we love most is to work on the improvements of our games in every sense. We are determined to deliver the best city building experience on mobile.
At the same time there are still many other options to connect with fellow players, which we encourage you to explore.

For City Island 5 players; please visit the Facebook group We are not affiliated with this group, but they have told us that they are glad to welcome you all in their community. Most likely, initiatives like this are available on Facebook for other games as well.

If you have any questions regarding this matter, please send us an email at [email protected]
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Загрузка островов участников игры.

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  • Загрузка островов участников игры.

    После входа в систему в игре ,перестали загружаться острова участников рейтинга. Почему? Можно исправить?

  • #2
    Hi Olga,

    It seems you are facing issues in accessing the Island of the members present in the Leaderboards section.

    If this is the case, then we would like to inform you that Leaderboards may contain few players in front of which 'Visit' button will appear as 'Dark Blue'. All these users are suspected cheaters; hence you won't be able to visit the city of these players.

    Apart from that, the other members in Leaderboards, whose 'Visit' button is appearing in light blue colour, you can visit the city and Island of those players.

    If this was not the issue you were experiencing, we would request you to please contact our support team with supporting screenshots regarding the concern so that they can further investigate and can assist you properly.

    In order to contact our correct support team we request you to visit the following link