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  • Switching phones

    I just got a new phone and was hoping\wondering if there was a way to transfer your game to another device without losing progress and starting over? Friendcode: PCL-5pabp

  • #2
    Hi Yoyo112210

    We would like to inform you that, the game progress is locally stored on the same device. Hence, if you uninstall or reinstall the game, or perform a factory reset on the device, or change the device, then all the game progress will be lost. Unfortunately, as of now, we do not have any provision to sync the game progress on multiple devices.

    However, we request you to please send all the details and your Friendcode, to our support team at
    android-tropicalparadise@sparklingsociety.net
    or
    ios-tropicalparadise@sparklingsociety.net so that they can help you in the best way possible.

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