Announcement

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Closing this forum

Dear Sparkling Society Fans,

We are very grateful for all your contributions and would like to thank you for all your feedback and great ideas on our forum. However, on June 1st 2020 we will stop facilitating this forum.

We are constantly working on improving the quality and experience of our games, and we have found that the forum hasn't been of value for this purpose. Because of this we've had to make the difficult decision to close it down.
For us focus is what counts, and what we love most is to work on the improvements of our games in every sense. We are determined to deliver the best city building experience on mobile.
At the same time there are still many other options to connect with fellow players, which we encourage you to explore.

For City Island 5 players; please visit the Facebook group https://www.facebook.com/groups/676348963172909/. We are not affiliated with this group, but they have told us that they are glad to welcome you all in their community. Most likely, initiatives like this are available on Facebook for other games as well.

If you have any questions regarding this matter, please send us an email at [email protected]
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Anyone else having issues??

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  • Anyone else having issues??

    I play the game on my iPad Air mini and have played it for a while . Any other issues I have had with the game in the past have all been addressed but now I'm having a major issue . And that is my game won't start up . I found when turning on my iPad today that the game performed an automatic update. After that it won't even bring up the 'Sparkling Society' title page . It just goes to a black screen for a few seconds then shuts off . I hope I don't have to reboot the program and lose my city . I've had to do it once when my iPad crashed . If I have to do it again then I won't play it anymore .

  • #2
    Hi Nakoda ,

    We are sorry for the inconvenience caused to you.

    We request you to please send details of what it is along with a screenshot, to our support team at
    [email protected]
    Or
    [email protected]
    Or
    [email protected]
    Or
    [email protected], so that they can assess and help you in the best way possible.

    Comment


    • #3
      I did send an email in . As far as a screen shot goes , do you want one of the blank screen?? The title page doesn't even come up .

      Comment


      • #4
        Most houses and commercial buildings have just disappeared... What should I do to regain them all?

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