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Anyone else having issues??

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  • Anyone else having issues??

    I play the game on my iPad Air mini and have played it for a while . Any other issues I have had with the game in the past have all been addressed but now I'm having a major issue . And that is my game won't start up . I found when turning on my iPad today that the game performed an automatic update. After that it won't even bring up the 'Sparkling Society' title page . It just goes to a black screen for a few seconds then shuts off . I hope I don't have to reboot the program and lose my city . I've had to do it once when my iPad crashed . If I have to do it again then I won't play it anymore .

  • #2
    Hi Nakoda ,

    We are sorry for the inconvenience caused to you.

    We request you to please send details of what it is along with a screenshot, to our support team at
    android-cityisland2@sparklingsociety.net
    Or
    ios-cityisland2@sparklingsociety.net
    Or
    amazon-cityisland2@sparklingsociety.net
    Or
    mac-cityisland2@sparklingsociety.net, so that they can assess and help you in the best way possible.

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    • #3
      I did send an email in . As far as a screen shot goes , do you want one of the blank screen?? The title page doesn't even come up .

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