Game related Questions & Answers
Billing related Questions & Answers
Technical Questions & Answers
The moderators will help you and they will collect all the bugs and send it to the Admin.
2. Check which Android/iOS version you have, and check online of there are any problems with this version of Android/iOS
3. Go to the application menu / settings and empty the cache of the game
4. Be sure that you are running the latest version of the game
If you have checked it all…and the issue still persists, please contact us and send us (1) all the information about the issue, (2) your friendcode and (3) game title.
- [email protected]
- [email protected]
- [email protected]
There are various ways in becoming a ‘member’. In essence, a member is someone that joins the community, i.e. the “Sparkling Societyâ€. You can join / follow us at a number of places and channels. For the links, see below.
This is the main facebook page to follow for new gifts, contests, general information for everyone who likes any of the Sparkling Society games. For weekly FREE giftcodes, make sure to follow this page!
Facebook.com/CityIslandGame (Android)
This is the game page for the Android versions of:
City Island,
City Island: Winter Edition,
City Island (Premium)
Facebook.com/CityIslandGameiOS (iOS)
This is the game page for the iOS versions of:
City Island, City Island: Winter Edition, City Island (Premium)
Facebook.com/CityIsland2 (iOS & Android)
This is the game page for the iOS versions of:
City Island 2
Facebook.com/CityIslandAirport
This is the game page for: City Island: Airport, City Island: Airport Asia
Facebook.com/CityIslandAirport2
This is the game page for: City Island: Airport 2
Email newsletter
Receive one or two mails a week with a preview of the upcoming sales on all games, announcements and other news.
Sometimes we provide some extra free giftcodes as well
Twitter/SprklingSociety
Follow us on Twitter
Instagram: sparkling_society
Forum: www.sparklingsociety.net/forum
- Where can I find my friendcode?
- How can I get more gold in the game?
- You can buy currency in the game
- You can earn currency in the game by finishing rewards, either in-game achievements, via videos or via the offer wall
- Join the Sparkling Society newsletter
- Like the Sparkling society Facebook Page and check our giftcodes
- Follow us on Instragram or Twitter to find some extra giftcodes
- Collect the gold that pops up in balloons above pedestrians
- My happiness % is very low, how do I increase it?
- How do I build a train station? My train disappeared?
Billing related Questions & Answers
- I did not receive my purchase, what should I do?
- I watched videos or I bought something via Offer wall (Tapjoy, Fyber, Supersonic, NativeX) but I didn’t get my reward
- I have red cash icons instead of green ones / my buildings do not provice me the correct profit
- When are the ‘sales’ in the game?
Technical Questions & Answers
- I want to transfer my city/game to a new device, is this possible?
- I found a bug/I am having issues in my game, where can I report them?
The moderators will help you and they will collect all the bugs and send it to the Admin.
- My game will not start after the new update, what do I have to do? There are a few things that you can check:
2. Check which Android/iOS version you have, and check online of there are any problems with this version of Android/iOS
3. Go to the application menu / settings and empty the cache of the game
4. Be sure that you are running the latest version of the game
If you have checked it all…and the issue still persists, please contact us and send us (1) all the information about the issue, (2) your friendcode and (3) game title.
- [email protected]
- [email protected]
- [email protected]
There are various ways in becoming a ‘member’. In essence, a member is someone that joins the community, i.e. the “Sparkling Societyâ€. You can join / follow us at a number of places and channels. For the links, see below.
- How can I be a member of the Sparkling Society?
This is the main facebook page to follow for new gifts, contests, general information for everyone who likes any of the Sparkling Society games. For weekly FREE giftcodes, make sure to follow this page!
Facebook.com/CityIslandGame (Android)
This is the game page for the Android versions of:
City Island,
City Island: Winter Edition,
City Island (Premium)
Facebook.com/CityIslandGameiOS (iOS)
This is the game page for the iOS versions of:
City Island, City Island: Winter Edition, City Island (Premium)
Facebook.com/CityIsland2 (iOS & Android)
This is the game page for the iOS versions of:
City Island 2
Facebook.com/CityIslandAirport
This is the game page for: City Island: Airport, City Island: Airport Asia
Facebook.com/CityIslandAirport2
This is the game page for: City Island: Airport 2
Email newsletter
Receive one or two mails a week with a preview of the upcoming sales on all games, announcements and other news.
Sometimes we provide some extra free giftcodes as well
Twitter/SprklingSociety
Follow us on Twitter
Instagram: sparkling_society
Forum: www.sparklingsociety.net/forum