No announcement yet.

Mac Reinstall

  • Filter
  • Time
  • Show
Clear All
new posts

  • Mac Reinstall

    I’m in the process of upgrading the system software on my Mac but this means i will need to completely wipe my hard drive. I will need to reinstall the game from scratch but i don’t want to lose my progress. Along with the actual Application I have located a preference file and also another folder located in my library within the “Containers” folder and this seems to have game data stored in it, however if i move this to my other Mac it doesn’t seem to keep the progress of my game. Are there other files i need to backup from my existing computer so when i upgrade my system software i can just copy the relevant bits back into place and resume my game from where i left off. I’m on level 76 and i’ve made purchases within the game and clocked up a lot of hours which i don’t want to lose.

  • #2
    Hi @Adezign,

    We are sorry for the inconvenience caused to you.

    We request you to please send details of what it is along with a screenshot, to our support team at, so that they can assess and help you in the best way possible.