Announcement

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Closing this forum

Dear Sparkling Society Fans,

We are very grateful for all your contributions and would like to thank you for all your feedback and great ideas on our forum. However, on June 1st 2020 we will stop facilitating this forum.

We are constantly working on improving the quality and experience of our games, and we have found that the forum hasn't been of value for this purpose. Because of this we've had to make the difficult decision to close it down.
For us focus is what counts, and what we love most is to work on the improvements of our games in every sense. We are determined to deliver the best city building experience on mobile.
At the same time there are still many other options to connect with fellow players, which we encourage you to explore.

For City Island 5 players; please visit the Facebook group https://www.facebook.com/groups/676348963172909/. We are not affiliated with this group, but they have told us that they are glad to welcome you all in their community. Most likely, initiatives like this are available on Facebook for other games as well.

If you have any questions regarding this matter, please send us an email at [email protected]
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  • SparklingSupport
    replied
    Hello Xaski ,

    We would like to inform you that the checkbox for the 'terms and condition' in the game City Island 4 does not appear as checked after tapping on it. Our product team is aware of it and they are working on it. Hopefully, the issue will soon be resolved.

    However, the box is checked once you tap on it even if it doesn't appear so. Hence, we suggest you try tapping on it and create the username and check if it works.

    If the issue persists, please contact our Support team. In order to contact our correct support team, we request you to visit the following link; https://www.sparklingsociety.net/contacts.

    Leave a comment:


  • Xaski
    started a topic ???

    ???

    I tried to tick the little box on the "I have read and understand the terms of service"to create a username but can't do it. Is there something wrong with it?
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