Announcement

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Closing this forum

Dear Sparkling Society Fans,

We are very grateful for all your contributions and would like to thank you for all your feedback and great ideas on our forum. However, on June 1st 2020 we will stop facilitating this forum.

We are constantly working on improving the quality and experience of our games, and we have found that the forum hasn't been of value for this purpose. Because of this we've had to make the difficult decision to close it down.
For us focus is what counts, and what we love most is to work on the improvements of our games in every sense. We are determined to deliver the best city building experience on mobile.
At the same time there are still many other options to connect with fellow players, which we encourage you to explore.

For City Island 5 players; please visit the Facebook group https://www.facebook.com/groups/676348963172909/. We are not affiliated with this group, but they have told us that they are glad to welcome you all in their community. Most likely, initiatives like this are available on Facebook for other games as well.

If you have any questions regarding this matter, please send us an email at [email protected]
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Billing issues

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  • Billing issues

    Hi, I'm a korean who enjoys playing the city island 4.
    However, I have a some problem. When I was playing this game, I paid for my cell phone problem. that is a 'Gold box' of 65,000 won.
    So, I called Itunes. They helped me with a refund. It will probably be refunded within a few days.
    Btw I want to keep playing this game. But there are still items left. I could't do it without using the item.
    So I have a question.

    Can you delete this item as soon as possible?

    I expect your quickly reply. And please send it to my e-mail. (e-mail - [email protected])
    Thanks.

  • #2
    Hello Jimin,

    The better option is to contact the official billing support directly. Here's their email address: billing (at) sparklingsociety (dot) net

    essay service
    Last edited by DrPsyche; 21st March 2019, 10:07. Reason: typos

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