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My museum disappeared

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  • My museum disappeared

    Hello. Today, i entered the game and the museum i had on the ice island, disappeared. What can i do to recover?

  • #2
    O meu código de amigo 4-k7ac2.


    • #3
      Hi Susana,

      We are not sure what went wrong

      Ideally, such issues should not occur. We would request you to try closing the app, restart the device/PC and then launch the app again, and check if it resolves the issue for you.

      If in case the issue persists, please contact our Support Team with more details details, along with a supporting screenshot, of what exactly happens in the game when you open the game, do you get any pop up. The more details you provide, the better our Support Team will be able identify the issue.

      In order to contact our correct support team we request you to visit the following link


      • #4
        Hi. I've passed 2 levels (lv 60-61, lv61-62) and it was not atributed new buildings. Why?