What's happen with tournament rewards?

[Iceberg]

I have 5500 trophies in this tournament but i didn't receive my platinum deck..
What's happen? How i get it?
I won with lowest cards and i had faith to win my first legendary...
My player is called Iceberg

[SparklingSupport]

Hi Iceberg ,

We are sorry for the inconvenience caused to you.

We request you to please send details of what it is along with a screenshot, to our support team at
android-bacs@sparklingsociety.net
Or
ios-bacs@sparklingsociety.net, so that they can assess and help you in the best way possible.