Announcement

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Closing this forum

Dear Sparkling Society Fans,

We are very grateful for all your contributions and would like to thank you for all your feedback and great ideas on our forum. However, on June 1st 2020 we will stop facilitating this forum.

We are constantly working on improving the quality and experience of our games, and we have found that the forum hasn't been of value for this purpose. Because of this we've had to make the difficult decision to close it down.
For us focus is what counts, and what we love most is to work on the improvements of our games in every sense. We are determined to deliver the best city building experience on mobile.
At the same time there are still many other options to connect with fellow players, which we encourage you to explore.

For City Island 5 players; please visit the Facebook group https://www.facebook.com/groups/676348963172909/. We are not affiliated with this group, but they have told us that they are glad to welcome you all in their community. Most likely, initiatives like this are available on Facebook for other games as well.

If you have any questions regarding this matter, please send us an email at [email protected]
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250 Diamonds

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  • 250 Diamonds

    Hello

    i climbed up to league 2 in tournament as usual, but this time i didnt receive my 250 diamonds as reward. Could you please fix this, thx

  • #2
    Hi Radazek. Sorry to hear about your problem. The tournament rewards are stored on the server, so you should get your reward once you reconnect your player account. Worst case you may have to wait for the next tournament to end, which is just a few hours from now.
    If you still haven't received anything after that, please contact support. They will make sure you get compensated.
    https://www.sparklingsociety.net/contacts/

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    • #3
      Hi Holden,

      i reconnected to server but didnt receive, i will wait for the next tournament to end. Thanks for your answer and help, i will keep supporting this game ( legendary sundays ), good game and good customer support

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      • #4
        Hi again Holden, i received diamonds, thanks for your support

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        • #5
          Anche io ho lo stesso problema come lo risolvo

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          • #6
            Hi Ironma151190

            As instructed by Holden, you should receive the reward when the next Tournament ends. We hope you would have received the reward for both the Tournaments

            If you still experience any issues, please contact support team using the following link:https://www.sparklingsociety.net/contacts/

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            • #7
              Non li ho ricevuti dovrei ricevere la ricompensa della lega 2 ed e finito un nuovo torneo. Che peccato mi ero impegnato per arrivare a quel punto

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