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  • Redeem Codes?

    hello good morning, I have not received my reward in the tournament, I got the 2010 coins to receive the blue envelope but I have not received it, I sent an email to sparkling and they sent me a code but I do not know where to enter it, you can tell me how Do they exchange the codes? Thank you

  • #2
    Hi Plopovich ,

    We apologize for the inconvenience caused to you.

    We would like to inform you that the tournament rewards are stored on the server, so you should get your reward once you reconnect your player account. Worst case you may have to wait for the next tournament to end, which are just a few hours from now.

    Hence we request you to wait until next tournament is over. If the issue still persists, contact our support team along with your friendcode.
    In order to contact our correct support team, we request you to visit the following link;
    android-dawa@sparklingsociety.net
    or
    ios-dawa@sparklingsociety.net.

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