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    Is it sometimes possible to connect to the server? It's always undisponible!



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  • #2
    Hello AA97 ,

    Thanks for getting in touch with us regarding your concern. We apologize for the inconvenience caused to you.

    Usually, if the device is compatible, then the game should get installed and run properly. This issue might happen due to unstable internet connection/insufficient device memory/hardware requirement. Please make sure that all conditions are fulfilled.

    We request you to contact our support team along with the supporting screenshots so that they can investigate and assist you further. In order to contact our correct support team, we request you to visit the following link;

    android-jurassic@sparklingsociety.net
    Or

    ios-jurassic@sparklingsociety.net.

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