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  • videos working

    videos are working but I'm getting less than when they were not working.It's taking forever to get anywhere.It takes a day and a half to get a building.Anyone else having the same issue,nothing higher than two gold bars?

  • #2
    videos not working again...But still getting only two pieces of gold .Going crazy! Game was progressing faster when I first started it.

    Comment


    • butter'
      butter' commented
      Editing a comment
      Are the videos suppose to work all the time? I only started yesterday and at the beginning had quite a few but today have had not the first one.

  • #3
    It seemed like it was suppose to work all the time.Everything was working fine till they started the time jump.All the work I did for the last couple of days is gone!You know the old saying "If it's not broken don't fix it".They broke it.

    Comment


    • #4
      Hello Hakingupahairball ,

      We would like to inform you that, the option to view ads is dependent on the ads service provider for the region.

      Once those videos will be available or provided by the ads service provider, you will get the option in the game to watch the ad videos. We would recommend you to play the game keeping an active internet connection as you require internet in order to receive videos in the game.

      For more queries, we request you to contact our Support team. In order to contact our correct support team, we request you to visit the following link; https://www.sparklingsociety.net/contacts.

      Comment


      • #5
        I went to the website.Kept sending me to a site to download the game I already have . I want to know why I'm not getting the gold I use to.Every level 5 I got 10 gold and every tenth level I got 20 gold.. At the level I'm at I don't think 2 1/2 days to get a building is fun.

        Comment


        • #6
          I have the same problem. Ive been plaing for 6 months , opened all my islands and now I cant get anywhere without any advertisements to read. This has all been since the last upgrade. I get advertisements to see on sparkling societys other games but its now been taken away on this one. The advertisements ARE the game, without them, this game cannot be played

          Comment


          • bnitas
            bnitas commented
            Editing a comment
            I agree, I was doing fine with ads, now they are gone. I cannot build very much of anything without gold now. I have tons of money, but not enough gold to build anything. Also, I play City Island 3 and have no ads on that game at all, never have.

        • #7
          But even without the ads I was getting more than two pcs. of gold per level.At this rate it will take the next ten years to finish .

          Comment


          • #8
            Hello Hakingupahairball ,

            We are sorry for the inconvenience caused to you.

            We request you to please send details of what it is along with a screenshot, to our support team at the following link:
            android-pcis@sparklingsociety.net
            Or
            ios-pcis@sparklingsociety.net
            Or
            windows-pcis@sparklingsociety.net
            Or
            mac-pcis@sparklingsociety.net, so that they can assess and help you in the best way possible.

            Comment


            • #9
              Hello Sparkling support moderator,
              I don't know how much more I can say that I didn't put in my posts.Before the videos started I was getting more than two pcs gold per level. It really has nothing to do with the videos,that's when things started to screw up.Not to be rude but it seem to be your standard reply to everything is to take a screenshot. A screenshot will not show what the issue is.AllI know is that the snails pace of this game is really at it's breaking point. I use to love to play the game, not so much anymore.

              Comment


              • #10
                Originally posted by Hakingupahairball View Post
                Hello Sparkling support moderator,
                I don't know how much more I can say that I didn't put in my posts.Before the videos started I was getting more than two pcs gold per level. It really has nothing to do with the videos,that's when things started to screw up.Not to be rude but it seem to be your standard reply to everything is to take a screenshot. A screenshot will not show what the issue is.AllI know is that the snails pace of this game is really at it's breaking point. I use to love to play the game, not so much anymore.
                For the last month, I have experienced the same thing. When you hit 100 levels - the gold levels changed from 2, 3, 5, 10 (when you hit a 10th level) ex: level 105, 115, 125, 135 would give you 5 pieces. Level 110, 120, 130 etc would yield you 10 pieces of gold. In between that you;d get 4 pieces. etc.

                That changed to a flat 2 pieces per level. As well as the warp feature. No longer there. I see it maybe 1 time per day, when I used to see it 25 times per day.

                Are the "advertisers" responsible for those design changes as well? LOL obviously not.

                I'll put forward a different theory.

                I remember the download on my computer - saw the change of application before all this started happening, different version with the new rules. Are the "advertisers" responsible for that too? No.

                The company that owns this game has every right to change the rules and they have. Like any company, they have every right to MAKE MONEY. The core function is to get you to buy their gold and money, so they can make money. Pure and simple. More power to them. Look at this change as someone's got a firm grip of your privates. This is an extra squeeze a little harder, to induce you to buy their gold/money. To make playing the game just a little more difficult and unenjoyable unless you buy their gold and money.

                They have every right to do that.

                I would have respected hearing the truth about what happened, instead of this "advertiser" business, which is - to any sane rational person - ridiculous. But that's my problem.

                It is what it is.

                Comment


                • Gary Tiz
                  Gary Tiz commented
                  Editing a comment
                  Same, why have they started only giving 2 gold on any level

              • #11
                O boy moderater joined 5 days ago.With all the disgruntled players hes got a lot to deal with.

                Comment


                • Gary Tiz
                  Gary Tiz commented
                  Editing a comment
                  Why do you now only get 2 gold on every level, in Paradise City-Island Sim, before it was between 2-20 dependent on the level you reached

              • #12
                Just checked out the woman who sent me an e-mail. Marlene,she's the community manager,who last signed in two years ago in 2016.

                Comment


                • Gary Tiz
                  Gary Tiz commented
                  Editing a comment
                  Marleen does not work for Sparkling Society anymore she has moved on.

              • #13
                Well said Eddie, you have hit the nail right on the head.
                A few days ago, I actually had the 'Bank' icon visible, so I used it, watched a video and enjoyed the next 8 hours of obtaining double money on every building each time it matured!!!!
                The next day it was back to normal, almost non-existent all day
                A few weeks ago, I managed to obtain 300 pieces of gold by closing the game down and re-entering it as the gold sign came up each time without the video and gave out instant gold. A few hours later, it stopped.
                But obviously there is nothing wrong with the game, is there?..... its all down to the advertisements or rather lack of !!!!
                If Sparkling Society are going to design a game to play and then throw it open globally, they also need to employ a Software Specialist Engineer who can quickly install a fix or patch when the game starts to mis-function from an upgrade.
                Why cant they just be honest as you have said Eddie and just admit they know theres a problem, please be patient as they are trying to find a fix for it?

                Comment


                • #14
                  Wow Pollypockets I'm envious! I'm on every day,all day.Haven't seen any of that.Would share a pizza with Eddie and Jeffrey.But with my whole heart I believe that there is no glitch in the game.Just a choice in a key stroke.

                  Comment


                  • Eddie
                    Eddie commented
                    Editing a comment
                    I don't think it's a glitch at all.

                    The application is quite good - full respect to the programmers who created it. They know what they're doing. How could a glitch account for elimination of the time warp feature (well for me it went down from 25 times per day showing up, to 1 time per day). That coupled with the opportunities to get gold. That went from about 12-16 times per day as I recall (3 or 4 sets of 4 is how they had it). As well, they changed the gold you get when you hit level 100 (a flat 2 per level from then on), when it used to be 2, 3, 5, 10 etc.

                    Think of how much gold that is you can acquire, THAT coupled with 25 occurrences of the time warp feature. That's great, why would you need to buy their gold and money?

                    THUS the change.

                    Pure and simple - they looked at their bottom line (how much money they were making from the user with purchases of their gold and cash), decided it wasn't enough - and decided to make it a lot harder to play the game - to MAKE you buy their gold and cash - to increase their bottom line.

                    It's a cash grab.

                    Totally within their rights.

                    I'm curious if it worked (ie: if they made more money vs. how many people stopped using the game because of these rules changes).
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